IT Support & Maintenance
IT Support & Maintenance is predominantly what we specialise in. We offer a range of support to businesses in the local area, some not so local too. We recommend this in the form of a contract, although ‘Ad-hoc’ services are always available. This includes one off repairs and maintenance big or small.
Every aspect of computing needs an understanding of support and maintenance. Maintenance for the installation and on going use of technology. Support for when malfunction and failures occur.
Computers in industry are used more vigorously and need to withstand use, being stronger and more robust. Whether you have a standalone or network of computers and peripherals we recommend regular maintenance to ensure maximum performance and security.
Support and Maintenance Contracts
You receive Telephone, Remote, Email, and On-site Support in All of our Support & Maintenance Agreements.
Computer Hardware Support
Diagnosing & resolving hardware and software based problems. Installation and configuration of all hardware and software. User support and technological direction.
Computer Network Support
Administering and maintaining network. Monitoring, auditing and optimising network.
Software Application Support
Administering and maintaining software based applications within your system.
IT Security & Backup Support
Administering security and backup of a network or standalone system. Including virus protection, backup, redundancy and disaster recovery.
Telephony Support
Administrating and maintaining Telephony technologies with network. ADSL, Broadband, VOIP, telephone systems.
IT Audit
Auditing, Analysis and testing to ensure optimisation of network or standalone system.
IT Management
Management of network system in accordance with end user requirements. To consult, advise and recommend relevant changes needed. User support and technological direction.